Refund Policy

Refund Policy

Refund/Cancellation Policy of ghidiagnostics.com

‘Don’t worry. Your hard earned money is with your trusted partner. Thank you for trusting ghidiagnostics.com for your health needs.

We offer refund and/or exchange within the first 1 Hour of your orders of tests/scans.

1. Eligibility for Refunds/Cancellation

All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under licence, by the business and / or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.

You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organization's or entity’s written permission.

ACCEPTABLE WEBSITE USE

1.1 Wrong test has been registered which is different from what you wanted/prescribed by the Doctor. 1.2 Not after 1 Hour of time from sample collection time as your tests might have undergone primary testing phase. 1.3 Your reports delivery have exceeded 48 hrs of the TAT commitment 1.4 To complete your refund, we require a receipt or proof of purchase. 1.5 Due to some unforeseen circumstances your home collection was not done. 1.6 You can also add/modify tests but within 1 hour of time sample collection by calling us directly or booking the order at ghidiagnostics.com. The difference amount shall be adjusted and refunded. Kindly give us a call on +91- 80746 42987 for your request.

2. Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund..

If you are approved, then your refund will be processed, and a credit will automatically be applied to your original source of payment account within 3-7 working days.

3. Late or missing refunds

If you have not received a refund yet, first check your bank account again. Then contact your bank or credit card company, it may take some time before your refund is officially posted..

If you have done all of this and you still have not received your refund yet, please contact us at ghidiagnostics@gmail.com